Create your account
Seven short steps, with the documents you need for verification.
You need one account. Several accounts with the same name, the same device or the same payment method are closed without warning.
- Open the official site and choose ‘register’.
- Enter your e-mail address and think up a password.
- Give your name, date of birth and address.
- Confirm you are 18 and accept the terms.
- Switch on the welcome package in your profile.
- Choose in the cashier how you pay and deposit at least €20.
- Complete KYC verification before you start withdrawing.
Logging in and restoring access
After signing up you log in with the details you chose. When registering we ask for some basic details; fill them in correctly, because identity and payment method may be checked. In your profile you then find your balance, settings and payment options.
- Open the registration form and enter your account details.
- Give correct personal and contact details.
- Choose your login details and finish registering.
- Log in with exactly those details.
- Lost them? Use the recovery function instead of a new profile.
What you need for verification
Before you can withdraw we check your details: an official photo ID, a selfie in which you hold that ID and a statement or bill from the last three months.
A valid photo ID (both sides if necessary), a selfie in which you hold the ID and a statement or bill no more than three months old. The same name has to be on everything. Forgot your password? Use the reset link on the login page; self-exclusion and closure you request from your registered e-mail address.
Live chat
On every page, day and night; average reply within 2 minutes.
E-mail
support@luckyboom.com for your account and written requests.
VIP channels
Private WhatsApp and Telegram with your own manager.
Create accountAlways check the address
The official address is luckyboom.com. Before you log in, pay or fill in details, take a moment to see whether the address is right and whether there is a padlock in your browser. That way you avoid ending up on an imitation page.
Everything you need, from games and sport to your cashier and the promotions, you find on the real site. Do you end up somewhere else and someone asks for your password? Close the tab and you are safe.
- Check the address and the padlock.
- Use only the e-mail address of your own account.
- Never give your password to anyone, not even support.
- Lost your password? Request a new one; do not make a second account.